The future of the Automotive Customer Experience
Learn the secrets of CX success from the industry leaders
June 7, 2023 at 10:00 CET
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3 things industry leaders are already doing today and that you should be doing tomorrow
The automotive industry is changing fast and so are customer expectations. Customers want more than just a car, they want a personalized and seamless experience throughout their journey, from test drives to after-sales service. To succeed, dealers need to deliver consistent and exceptional customer experiences at every touchpoint.
CX will become a key competitive advantage for automotive dealers and manufacturers. To create loyal and satisfied customers, dealers need to deliver a tailored customer experience (CX) throughout the journey, leveraging data and AI to anticipate customer needs.
Join us for this exclusive webinar, as we reveal the secrets of CX success from the industry leaders, and explore how AI and first-party data can enable automotive players to create customer-centric solutions that deliver value, differentiation, and competitive advantage.
In this webinar, you will learn the following:
- How to optimize the whole customer journey, instead of measuring isolated events.
- Start harnessing predictive CX insights instead of evaluating historical events.
- Strike the right balance: combine technology and human touch to deliver personalized and seamless experiences.
- Learn how industry leaders are already utilizing the CX tools of the future!