Navigating the Future of Aftersales: The Aftersales Manager’s playbook for efficiency and profitability

Strategies for Efficiency and Profitability

In today’s fast-changing automotive industry, aftersales teams are dealing with an increasingly complex set of challenges. Inefficient operations, limited workshop capacity, fragmented systems, and high call volumes make it increasingly difficult to manage resources effectively, reduce administrative burdens, and retain customers. These obstacles not only hinder growth but also make it harder to deliver the seamless, high-quality experience customers expect.

Join us for an insightful webinar where we present the top priorities for aftersales managers in 2025, addressing the core pain points and providing actionable strategies to ensure long-term profitability.

This is what you will learn:

• Core challenges: Understand the most pressing issues currently facing aftersales managers.
• Prioritising aftersales: Learn about the importance of prioritising aftersales to drive profitability.
• Operational efficiency: Discover how to improve aftersales efficiency amidst the decline in new car sales.
• Optimising capacity: Explore strategies to use workshop capacity more efficiently, especially when services don’t generate enough profit.
• Effective upselling: Find out why traditional upselling approaches are ineffective and how to improve them to increase workshop profitability.
• Top agenda items: Identify the key priorities that should be at the top of the agenda for aftersales managers in 2025.

This webinar is specifically aimed at aftersales managers who are looking to overcome these challenges and position their workshops for success in 2025 and beyond.

Don’t miss this opportunity to gain valuable insights and practical solutions from industry experts.