Webinar

Navigating the Future of Aftersales Efficiency

When
28 January 2025
10:00-11:00

Where
Online

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Revolutionizing Aftersales in 2025: Strategies for Growth and Efficiency

In today’s fast-changing automotive industry, aftersales teams are dealing with an increasingly complex set of challenges. Managing limited capacity, reducing administrative burdens, and finding ways to retain customers while driving profitability have become essential priorities. However, fragmented systems, time-consuming manual processes, and missed upselling opportunities often stand in the way. These obstacles not only hinder growth but also make it harder to deliver the seamless, high-quality experience customers expect.

As the industry becomes more competitive, the need for smarter, more efficient, and customer-focused aftersales operations has never been more important. Without solving these challenges, dealerships risk falling behind in an industry that’s moving faster than ever.

Join us for an exclusive webinar where industry we will share proven strategies to tackle the most pressing pain points in aftersales. Discover how you can transform your operations, free up valuable time, and foster stronger customer relationships—all while driving growth and profitability.

What you’ll learn:

  • Revolutionize Workshop Efficiency: Learn how industry leaders are transforming operations to stay agile during peak demand and deliver seamless experiences.
  • Boost Efficiency: Proven strategies to reduce admin work and free up time for proactive planning.
  • Simplifying Admin Work: Save time with strategies to automate service reminders, prioritize follow-ups, and identify the right customers to engage.
  • Improve Customer Retention: Get strategies for keeping customers coming back with better communication and a more personalized experience.

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We have to take actions to save administrative time, and that is probably the biggest thing for now, the saving of administrative time, but also that we have full control over the customers.

Frode Lehne
Service Director, RohneSelmer

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I believe there are many people who don’t have a complete grasp of the value chain when it comes to the resource costs of handling service recalls, data-handling, calls, follow-up calls. Do we work in a structured way with it? Do we have control over it?

Martin Ring Bjørnelund
Aftermarket Manager, P. Christensen

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Speakers

image of Axel Graeser

Axel Graeser

Commercial Manager – UKI
+44 7383 639233
axg@aganalytics.co.uk

image of Marc Bauer

Marc Bauer

Partner
+45 30 99 14 24
mbs@aganalytics.dk