Learn how to master the automotive customer journey from start to finish
Each year we are collecting more than 350,000 Customer Experience interviews from across the Automotive Customer Journey. Together with our partners, importers of the biggest brands in the world, we are turning this data into action every day.
In this series of Masterclasses, we will give you insights into this work through real-life examples about how Front-Runners work with Customer Experience every day.
Join this online masterclass, where our consultants will walk you through the entire automotive customer journey, giving you clear insights and specific tips and tricks to step up your CX game, from survey redesign to communication of results to driving action.
Why join this masterclass?
✓ Learn how the major global automotive importers turn CX interviews into action
✓ Master sales and service CX best practices
✓ Ask your automotive CX-related questions
The event is hosted online. A link will be sent before the webinar starts.
October 19, 2022 at 14:00-14:45 CET or
October 20, 2022 at 11:00-11:45 CET
Interested, but can't join on this date?
Fill in the registration form and we will send you a link to the recording of the webinar.
Meet the speakers
Kasper Lykke Pedersen
Partner, ag analytics
+45 42 23 80 44
Consultant, ag analytics
+45 70 20 10 75