MODULESAutoflows Aftersales Autoflows Sales Autoflows Marketing Autoflows CX
SOLUTIONS FOROEMs Car dealerships Workshops Enterprise
CONNECTIONSKeyloop Vitec Datamann Helios Visma E-conomic Other data sources
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We all know that data can be chaotic, confusing and overwhelming.
We’ve heard it before. Working with workshop data is a frustrating, manual and tedious task. And what’s the point of keeping massive records of data about your customers and not acting upon it? Dealers typically struggle with
- Looking up repair codes
- Exporting data from the DMS
- Using the data to identify the customers to invite to the next visit
- Keeping track of open orders and ownership changes
- Identifying and managing different maintenance intervals
Let Autoflows Aftersales put your data into the right boxes
Autoflows integrates seamlessy with your Dealer Management System (DMS). Thanks to powerful AI and text analytics, we scan and organize your DMS orders, to send automatic and daily invitations for aftersales visits, like maintenance, tire changes, vehicle inspections, and so on.
But that’s not all. We also turn your data into specific actions for your employees. Thanks to dynamic follow-up lists of unresponsive customers, you will know exactly which customers to contact, and what to contact them about.
Better workshop planning
More leads being engaged
More online bookings
Less incoming phone calls
Of manual work saved daily
Improved customer experience
Digitalize the aftersales journey with AI and your DMS data
Retain your customers with automatic and daily invitations, reminders and follow-ups for aftersales visits.
- Tire change
- Vehicle inspection
- Timing belt replacement
- Car body inspection
- Underbody coating
Improving aftersales efficiency should NOT be yet another time-consuming IT project
Time is money. Which is why we guarantee to do all the heavy lifting for you, delivering our solutions as a service, so you are ready to hit the road in just 30 days.
The customer invitation timeline
Invitations are sent automatically every day at 16:00
How does it work?
Every day you can see which invitations are ready to be sent
Invitations are automatically sent every day at 16:00 to customers whose next visit is due in a month.
The customer receives the invitation via email or SMS
The customer can book directly online or request to be called by the workshop. If the customer requests to be contacted, the dealership receives a prompt to follow up with the customer.
Easily follow up with your customers
You should always know exactly which customers to contact and what to contact them about. The Autoflows dashboard provides a clear overview of all customers that require a follow-up, including:
- Customers that have requested to be called
- Customers that have started the online booking but haven’t completed it
- Customers that have not reacted to your invitation
Take your DMS data to the NEXT LEVEL with these add-ons
Turn your aftersales customers into sales leads with automatic follow-ups for sales services
Your one-stop tool to easily create targeted emails that will strengthen your customer relationships, and increase visits to your dealership
Audience lists updated in real time based on repair orders
Segment your audience with smart filters
Integrated email editor
10+ pre-created templates to choose from
Upload of leads via webhook or forms