Learn how to master aftersales experiences in the automotive customer journey
Each year we are collecting more than 350,000 Customer Experience interviews from across the Automotive Customer Journey. Together with our partners, importers of the biggest brands in the world, we are turning this data into action every day.
In this series of Masterclasses, we will give you insights into this work through real-life examples about how Front-Runners work with Customer Experience every day.
Join this online masterclass, where our consultants will walk you through the afterales aspect of the automotive customer journey, giving you clear insights and specific tips and tricks to step up your CX game, from survey redesign to communication of results to driving action.
Why join this masterclass?
✓ Learn how the major global automotive importers turn CX interviews into action
✓ Master service CX best practices
✓ Ask your automotive CX-related questions
The event is hosted online. A link will be sent before the webinar starts.
September 20, 2022 at 14:00-14:45 CET or
September 21, 2022 at 11:00-11:45 CET
Interested, but can't join on this date?
Fill in the registration form and we will send you a link to the recording of the webinar.
Meet the speakers
Kasper Lykke Pedersen
Partner, ag analytics
+45 42 23 80 44
Consultant, ag analytics
+45 70 20 10 75