WEBINAR

Artificial Intelligence (AI) and Natural Language Processing (NLP) have the power to transform the automotive industry

NLP empowers automotive companies to reveal valuable information that can enhance efficiency and satisfaction.

Sign up for this webinar to learn about practical applications and specific use cases of AI and NLP in the automotive context:

• How to leverage AI and state-of-the-art language models to predict maintenance needs.
• How to detect the key themes and topics in large volumes of textual data with Topic Modeling
• How to use Sentiment Analysis to identify the emotions and opinions of customers based on their feedback
• How to harness machine learning to organize and take advantage of DMS data
• How to recognize specific events or patterns in textual data with custom classification models

We are excited to announce that Carina Ahlberg, former Head of Customer Experience at Volkswagen Group Sweden and current Customer Experience Manager at PostNord Sweden, will join this webinar. Carina will share her insights on understanding sentiment across the customer journey and will answer your questions.

Don’t miss this opportunity to learn from the experts and get your questions answered. Register now and secure your spot!

About ag analytics

ag analytics is the preferred CX management provider in the Nordics working with importers of the world's largest automotive brands.

In addition, we help more than 500 dealers with creating customer-centric experiences, by activating the right customer at the right time for the right service throughout the aftersales journey.

Practical information

Where?
The event is hosted online. A link will be sent before the webinar starts.

When?
June 14, 2023 at 10:00-10:45 CET

Interested, but can't join on this date?
Fill in the registration form and we will send you a link to the recording of the webinar.