Beyond the hype: Real-life cases and applications of AI in Automotive

15 May 2024
11:00 – 11:45 (CET)


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Artificial Intelligence (AI) and Natural Language Processing (NLP) have the power to transform the automotive industry

By attracting 100 million users in just two months after its launch, ChatGPT has shattered all records and become the fastest growing web application of all time, creating a lot of buzz and hype around AI and NLP.

But despite all the hype, only 12% of companies are actively using AI (Source: Accenture). Yet – AI and NLP can empower automotive companies along the value chain to reveal valuable information that can enhance efficiency and satisfaction.

Sign up for this webinar to learn about practical applications and specific use cases of AI and NLP in the automotive context. Here’s a sneak peek:

  • How to use DMS data to recognise specific events, predict the next service visit, and activate aftersales customers
  • How to analyze unstructured, textual data – such as customer feedback – across the journey
  • How to take advantage of Predictive CX
  • How to leverage AI and language models to predict maintenance needs
  • How to make troubleshooting simpler and faster

We are excited to announce that Carina Ahlberg, former Head of Customer Experience at Volkswagen Group Sweden and current Customer Experience Manager at PostNord Sweden, will join this webinar. Carina will share her insights on understanding sentiment across the customer journey and will answer your questions.

Don’t miss this opportunity to learn about practical applications and use cases of AI and NLP in automotive.

Register now for free and secure your spot.


image of Kasper Lykke Pedersen

Kasper Lykke Pedersen

+45 42 23 80 44

image of Oskar Riewe-Perła

Oskar Riewe-Perła

Consultant, Data Science
+45 70 20 10 75

image of Carina Ahlberg

Carina Ahlberg

Customer Experience Manager
PostNord Sweden