Make Aftersales your dealership’s growth engine
Grow service bookings, drive customer loyalty, and free your team from tedious admin work.
Better Aftersales for
1000+ car dealerships across Europe
For over 1000 dealerships in Europe, tedious customer selection, inefficient follow-ups and low booking conversion are a thing of the past.
By automating their aftersales communication, these dealerships have improved efficiency, enhanced customer loyalty and increased aftersales profitability.
“Marketing in aftersales requires customer activation at the right time and in the right channel.
Autoflows takes care of all this completely automatically.”
Eetu Raunio
Head of Marketing and Digital
Hedin Automotive Oy
25 locations across Finland
Enabling automations across the entire value chain
900+
Dealers across distributors & importers
Master CX with predictive and personal actions
Personal & predictive action plans
Gamified notifications & alerts
Cross-brand & cross-journey overview
1000+
Car dealerships
Unlock powerful automations across the journey
Automatic and daily reminders
500 hours of work saved yearly
Reminders for 15+ different services
100+
Independent workshops
Experience powerful aftersales automations
Automatic and daily reminders
25% fewer incoming calls
30% more online bookings
Unlock the future in just 30 days PLUG AND PLAY
THE OLD WAY
Complex configuration with continuous meetings
Manual and time-consuming data processing
Ad hoc send outs
Implementation goes on for months, or even years
Minimal or inadequate support
THE NEW WAY
Seamless data & DMS integrations and connections
Automatic data organization through text analytics
Automatic & daily send outs via predictive analytics
Go live in just 30 days
Free onboarding and continual support
Connect and organize your data to activate customers.
Seamless connections and integrations
We connect seamlessly with your Dealer Management System (DMS) and other data sources
Automatic and intelligent data organization
AI and text analytics are used to scan order lines and text, and organize data into different aftersales services
Predictive customer activation
Through advanced predictive analytics, Autoflows automatically reactivates your customers at the right time
Bidirectional integration
Changes in vehicle, contact and consent information are automatically updated in the DMS
AUTOMATE the full customer journey – plug and play
In just 30 days, we connect and organize your data to activate customers
Autoflows Aftersales
Automatic and daily reminders and follow-ups to increase the volume and the value of your service appointments
- Reminders for maintenance, tyre change, vehicle inspections and more aftersales services
- Follow-up lists of customers who have abandoned the booking process
- Follow-up lists of unresponsive customers
- NEW Automatic recommended repair offers for workshop visitors
Learn more >
Autoflows Sales
Boost sales engagement by turning your aftersales customers into sales leads
- Sales leads based on incoming workshop visitors
- Maintenance agreement expiration follow-ups
- Sale of new maintenance agreements
- Warranty extension follow-ups
- Leasing expiration follow-ups
Learn more >
Autoflows Marketing
Your one-stop tool to easily create targeted emails that will strengthen your customer relationships, and increase visits to your dealership
- Audience lists updated in real time based on order data
- Segment your audience with smart filters
- Integrated email editor
- Dozens of pre-created templates to choose from
- Upload of leads via webhook or forms
Learn more >
Autoflows CX
Master your Customer Experience through predictive and personal actions that optimize every touchpoint along the journey
- CX measurements along the customer journey
- Specific and personal actions driven by data
- Smart notifications and alerts to the individual advisors
- Gamified learning to reinforce positive behavior
- Text analytics revealing what lies behind CX scores
Learn more >
AUTOFLOWS AFTERSALES
Send automatic reminders to your aftersales customers
Your customers want to be reminded when it’s time for a service visit. Autoflows Aftersales sends automatic, daily and personalised reminders to your customers, so they don’t forget to book their next appointment.
And with Recommended Repairs, you can ensure that all workshop visitors receive personalised recommendations for additional services their vehicle might need – helping you increase the revenue generated from each customer visit.
- Maintenance
- Tire change
- Vehicle inspection
- Timing belt replacement
- Car body inspection
- Underbody coating
Discover Autoflows Aftersales >
“We used to spend so much time manually inviting customers to service.
Now, not only do we save 2 hours per day, but we also get in return 20 times the resources we used to spend for data exporting, handling and cleansing.”
Martin Ring Bjørnelund
Aftersales Manager
P. Christensen
8 locations across Denmark
AUTOFLOWS SALES
Boost sales engagement by turning your aftersales customers into sales leads
Reach your customers automatically when their maintenance, leasing or warranty agreements are about to expire, and save them the hassle of being left without warranty or – worse – without a car.
Autoflows Sales sends automatic and daily reminders to your customers for sales services, such as:
- Maintenance agreement expiration
- Warranty extension
- Leasing expiration
- Leads based on incoming visitors
Discover Autoflows Sales >
AUTOFLOWS MARKETING
Use your DMS data to send marketing emails to your active customers
Autoflows Marketing turns your organized order data into always updated marketing audiences, and gives you access to dozens of pre-created templates, so you can engage your customers with marketing emails all year round.
- Seasonal checks
- Monthly newsletter
- Sales offers
- Test drives
- Special opening hours
- Events & competitions
- Holiday cards
Discover Autoflows Marketing >
AUTOFLOWS CX
Master your Customer Experience with predictive and personal actions
Autoflows Customer Experience leverages artificial intelligence to provide deep insights and predictive recommendations to optimize every touchpoint along the customer journey.
Personalized action plans help you guide your teams so they can better serve your customers.
- Personal action plans
- Text analytics
- Notifications and alerts
- Gamified learning
- Cross-brand & cross-journey overview
Discover Autoflows CX >
“Getting started with Autoflows was surprisingly simple.
We became a pilot and all we had to do was give access to our data. Shortly after, the system was fully up and running.”
Frode Lehne
Service Director
RøhneSelmer
6 locations across Norway
Our promise
We put you first,
so you can put your customers first
Aftersales automation should simplify your workflows, not take more of your resources. Which is why at the heart of what we do is first-class customer success and support.
We set up Autoflows for you from A to Z, so you can unlock its power from day one. Guaranteed.
- We connect to your data sources
- We configure your dashboard
- We set up all email and SMS templates for you
- We onboard you and your teams
- We provide free support on an ongoing basis
Autoflows integrates seamlessly with your Dealer Management System, no matter the services you provide or the brands your dealership represents.
We take care of tailoring the dashboard to the specific needs of your dealership.
We know how important your brand is to you, so we make sure all customer communication is consistent with your dealership’s identity.
We take care of onboarding and training the users of Autoflows, so everyone is empowered to maximise its potential from day one.
No issue is too big or too small for our support team. And yes, you read that correctly. We provide customer support 100% free of charge.
Try Autoflows with your own DMS data
Start your 30-day trial and experience with your own DMS data how Autoflows works
Book a demo