The future of aftersales is today
Unlock hassle-free aftersales automation and predictive action plans to drive loyalty and growth.
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Powerful automations for the world’s largest automotive brands
The future of automotive is digital – It’s time to take control of your data and own your growth.
AI-powered automation helps you inform and remind the right customer at the right time throughout the aftersales journey. Give time back to your employees, so they can be more proactive with customers, and boost loyalty and growth in just 30 days.
Enabling automations across the entire value chain
900+
Dealers across distributors & importers
Master CX with predictive and personal actions
Personal & predictive action plans
Gamified notifications & alerts
Cross-brand & cross-journey overview
1000+
Car dealerships
Unlock powerful automations across the journey
Automatic and daily reminders
500 hours of work saved yearly
Reminders for 15+ different services
100+
Independent workshops
Experience powerful aftersales automations
Automatic and daily reminders
25% fewer incoming calls
30% more online bookings
Unlock the future in just 30 days PLUG AND PLAY
THE OLD WAY
Complex configuration with continuous meetings
Manual and time-consuming data processing
Ad hoc send outs
Implementation goes on for months, or even years
Minimal or inadequate support
THE NEW WAY
Seamless data & DMS integrations and connections
Automatic data organization through text analytics
Automatic & daily send outs via predictive analytics
Go live in just 30 days
Free onboarding and continual support
Marketing in aftersales requires customer activation at the right time and in the right channel.
Autoflows takes care of all this completely automatically.
Eetu Raunio
Head of Marketing and Digital
Hedin Automotive Oy
Authorized multibrand dealer – 25 departments across Finland
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Connect and organize your data to activate customers.
Seamless connections and integrations
We connect seamlessly with your Dealer Management System (DMS) and other data sources
Automatic and intelligent data organization
AI and text analytics are used to scan order lines and text, and organize data into different aftersales services
Predictive customer activation
Through advanced predictive analytics, Autoflows automatically reactivates your customers at the right time
Bidirectional integration
Changes in vehicle, contact and consent information are automatically updated in the DMS
AUTOMATE the full customer journey – plug and play
In just 30 days, we connect and organize your data to activate customers
Autoflows Aftersales
Automatic and daily reminders and follow-ups for aftersales visits
- Maintenance reminders
- Tire change reminders
- Vehicle inspection reminders
- Car body inspection reminders
- Follow-up lists of unresponsive customers
Learn more >
Autoflows Sales
Boost sales engagement by turning your aftersales customers into sales leads
- Sales leads based on incoming workshop visitors
- Maintenance agreement expiration follow-ups
- Sale of new maintenance agreements
- Warranty extension follow-ups
- Leasing expiration follow-ups
Learn more >
Autoflows Marketing
Your one-stop tool to easily create targeted emails that will strengthen your customer relationships, and increase visits to your dealership
- Audience lists updated in real time based on order data
- Segment your audience with smart filters
- Integrated email editor
- Dozens of pre-created templates to choose from
- Upload of leads via webhook or forms
Learn more >
Autoflows CX
Master your Customer Experience through predictive and personal actions that optimize every touchpoint along the journey
- CX measurements along the customer journey
- Specific and personal actions driven by data
- Smart notifications and alerts to the individual advisors
- Gamified learning to reinforce positive behavior
- Text analytics revealing what lies behind CX scores
Learn more >
AUTOFLOWS AFTERSALES
Send automatic reminders to your aftersales customers
Your customers want to be reminded when it’s time for a service visit. Autoflows Aftersales sends automatic, daily and personalized reminders to your customers, so they don’t forget to book their next appointment.
By automating their reminders, our customers have increased online bookings by 30%, reduced incoming calls and saved 2 hours of manual work every day.
- Maintenance
- Tire change
- Vehicle inspection
- Timing belt replacement
- Car body inspection
- Underbody coating
Discover Autoflows Aftersales >
We used to spend so much time manually inviting customers to service.
Now, not only do we save 2 hours per day, but we also get in return 20 times the resources we used to spend for data exporting, handling and cleansing.
Martin Ring Bjørnelund
Aftersales Manager
P. Christensen
Authorized Mercedes-Benz and Stellantis dealer – 8 departments across Denmark
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AUTOFLOWS SALES
Boost sales engagement by turning your aftersales customers into sales leads
Reach your customers automatically when their maintenance, leasing or warranty agreements are about to expire, and save them the hassle of being left without warranty or – worse – without a car.
Autoflows Sales sends automatic and daily reminders to your customers for sales services, such as:
- Maintenance agreement expiration
- Warranty extension
- Leasing expiration
- Leads based on incoming visitors
Discover Autoflows Sales >
AUTOFLOWS MARKETING
Use your DMS data to send marketing emails to your active customers
Autoflows Marketing turns your organized order data into always updated marketing audiences, and gives you access to dozens of pre-created templates, so you can engage your customers with marketing emails all year round.
- Seasonal checks
- Monthly newsletter
- Sales offers
- Test drives
- Special opening hours
- Events & competitions
- Holiday cards
Discover Autoflows Marketing >
AUTOFLOWS CX
Master your Customer Experience with predictive and personal actions
Autoflows Customer Experience leverages artificial intelligence to provide deep insights and predictive recommendations to optimize every touchpoint along the customer journey.
Personalized action plans help you guide your teams so they can better serve your customers.
- Personal action plans
- Text analytics
- Notifications and alerts
- Gamified learning
- Cross-brand & cross-journey overview
Discover Autoflows CX >
Getting started with Autoflows was surprisingly simple.
We became a pilot and all we had to do was give access to our data. Shortly after, the system was fully up and running.
Frode Lehne
Service Director
RøhneSelmer
Authorized Ford dealer – 6 departments across Norway
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