EVENTS

Optimieren Sie Ihr DMS und automatisieren Sie mühelos Ihren Kundendienst

In den kommenden 5-10 Jahren wird sich die Automobilbranche stark verändern. Nehmen Sie an unserem Webinar teil und erfahren Sie, wie Sie Daten nutzen können, um Ihren Aftersales-Bereich zu verbessern und sich auf die Zukunft vorzubereiten.

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Aftersales in the Age of Disruption: How to Thrive in the New Automotive Landscape

The automotive industry is undergoing a massive transformation. New technologies, new competitors, and new customer expectations are reshaping the industry. Watch this webinar to learn more about the critical trends shaping the future of automotive and how they will affect your business.

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Harnessing the Power of AI and NLP in Automotive: Real-Life Cases and Applications

Artificial Intelligence (AI) and Natural Language Processing (NLP) have the power to transform the automotive industry. But, despite all the hype, only 12% of companies are actively using them. Watch this webinar to learn about practical applications of AI and NLP in the automotive context

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Connecting for impact: How to work effectively across DMSs and dealerships

Gaining insight into network performance is an extremely intricated process for OEMs, National Sales Companies (NSCs) and Importers. Watch this webinar to learn how connecting the network provides intelligently mapped dealership data that help drive action and improve performance.

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Predictive CX in Automotive: How to attain it, apply it and excel with it

Watch this webinar where we explore how predictive customer experience (CX) can help you anticipate customer needs, preferences, and behaviors, and provide tailored solutions that increase customer satisfaction and loyalty.

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Fast-track your CX Management: How to save time and eliminate reporting bottlenecks

CX management is a key driver of loyalty in automotive. But it can also be challenging due to manual work, complex reporting, and the multiple data sources involved. Watch this webinar to learn how to free up time and avoid CX reporting bottlenecks to accelerate your CX management.

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How to Leverage AI and NLP in Automotive: Practical applications and use cases

Artificial intelligence is arguably the hottest trend right now, but how can it actually help automotive dealers and OEMs enhance efficiency and satisfaction? Join this webinar, cohosted by Carina Ahlberg, former Head of CX at Volkswagen Group Sweden, as we reveal practical applications of AI and NLP in Automotive.

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The future of the Automotive Customer Experience

Join this webinar to learn how AI and first-party customer data can enable automotive players to create customer-centric solutions that deliver value, differentiation, and competitive advantage.

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Nordic Automotive Aftersales Vision 2030 – With René Tønder

The automotive industry will undergo a massive transformation by 2030. Join us for this exclusive webinar hosted by René Tønder and hear his insights and perspectives on the future of automotive aftersales in the Nordic region.

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Automotive trends to watch in 2023

As customers choose to go digital for an even larger part of the customer journey, CX will become a central battlefield. Join this webinar to learn about the trends that will shape the automotive industry in 2023.

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3 opportunities to differentiate through CX

In the automotive industry, CX is bound to become an increasingly central battlefield. Join this webinar to discover the 3 opportunities to differentiate through CX in the automotive industry.

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