OEMs, Importers and National Sales Companies
ag analytics is supporting K-Auto’s vision by providing us with the tools and services to first understand where we are regarding the customer experience throughout the whole journey and also visualize what the improvement areas are.
Matti Sahi
Customer and Insight Manager
K-Auto
Authorized Volkswagen Group dealer & importer – 45 departments across Finland
Read our customer stories
VOLKSWAGEN GROUP SWEDEN
Improving satisfaction across 200+ retail locations
From January 1st 2021, the system has been available to all VGS dealers in Sweden, covering approximately 3,000 employees….
VOLKSWAGEN COMMERCIAL VEHICLES
How to lead behavioral change
Lise Bülow, Head of Aftersales at Volkswagen Commercial Vehicles, explains how the company successfully managed to implement…
AUDI DENMARK
Preparing for industry disruption
Poul Erik Skjerning Røgilds, former Head of Aftersales at Audi Denmark, explains how the company successfully utilized data…
AUDI GLADSAXE
A Historical Customer Experience Transformation
By following clear recommendations from the ag playbook, Audi Gladsaxe has managed to implement processes with a great…
AUDI SWEDEN
How to create focus on specific behavior
Jonas Billström, Head of Aftersales at Engströms Bil (Audi Sweden) explains how the company successfully implemented…
ŠKODA DENMARK
Reaching High-Level Targets Together
Helping dealers in reaching their targets, by giving them clear and prioritized processes after understanding their…
PORSCHE DENMARK
Ensuring Strong Competitiveness through Superior Customer Experience
Porsche Denmark is known to be the exclusive distributor of Porsche in Denmark. However, the competition within the lucrative…
PEUGEOT DENMARK AND SWEDEN
Achieving and maintaining aftermarket leadership
In 2011 Peugeot Denmark and Sweden launched an ambitious partnership with ag analytics, aiming to improve on customer…
Powering the world’s largest automotive brands
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